Question 1

What does healthcare practice management include?

Accepted Answer

Healthcare practice management encompasses the nonclinical business and administrative functions needed to keep a medical practice operating effectively. Depending on the organization, this may include patient access, scheduling, referrals, staffing, credentialing, revenue-cycle coordination, technology, vendors, workflows, reporting, and other administrative processes.Loden can support individual operational functions or provide broader ongoing practice-management support.

Question 2

Does Loden replace our existing practice manager or staff?

Accepted Answer

Not necessarily. Loden can work alongside an existing practice manager, leadership team, administrative staff, billing company, vendors, and other partners.Our role depends on what your organization needs. We may help strengthen existing systems, fill operational gaps, provide additional management capacity, or assume responsibility for defined nonclinical functions.

Question 3

Can Loden manage only part of our practice operations?

Accepted Answer

Yes. You do not have to outsource your entire operation to work with Loden.Some organizations need comprehensive practice-management support, while others need assistance with specific functions or operational challenges. We can develop a scope based on the areas where support will provide the most value.

Question 4

When should a medical practice consider outside operational support?

Accepted Answer

Outside support may be helpful when administrative demands are consuming significant leadership or provider time, the practice is experiencing recurring workflow problems, staff are overwhelmed, growth is creating new complexity, or existing infrastructure is no longer keeping pace with the organization.Operational support can also be valuable before adding providers, locations, or new services.

Question 5

Can Loden help improve operations without taking over management?

Accepted Answer

Yes. Loden can assess existing operations, identify gaps and inefficiencies, develop improved workflows and systems, and help your team implement them without assuming ongoing management responsibility.

Question 6

Can Loden work with our existing billing company?

Accepted Answer

Yes. Loden can assess existing operations, identify gaps and inefficiencies, develop improved workflows and systems, and help your team implement them without assuming ongoing management responsibility.

Question 7

Can Loden help a practice prepare for growth?

Accepted Answer

Yes. Operational readiness is an important part of sustainable growth. Loden can help evaluate whether your current staffing, workflows, technology, administrative systems, and management infrastructure are prepared to support additional patients, providers, services, or locations.For organizations actively considering expansion, our Expand Your Practice services can support the planning and implementation process.

Question 8

Does Loden provide ongoing practice-management services?

Accepted Answer

Yes. Loden can provide ongoing operational and practice-management support based on the needs of the organization. The scope may include defined administrative functions, management support, operational oversight, or a combination of services.

Frequent Asked Questions